Frequently Asked Questions


How to Download and Install UPSilon 2000 Software to monitor SmartPack Online UPS?

UPSilon 2000 is a software that allows you to monitor and manage your SmartPack RT and Tower uninterruptible power supply (UPS) locally via serial or USB port. It also provides auto-shutdown and auto-save features to protect your data and equipment from power outages. In this article, we will show you how to download and install UPSilon 2000 software for your UPS.

Step 1: Download UPSilon 2000 Software
To download UPSilon 2000 software, you need to have a serial number that comes with your EnSmart Power SmartPack UPS. If you don't have a serial number, you can contact EnSmart Power for assistance. Once you have the serial number, you can visit the official website of EnSmart Power for the UPSilon 2000 software, at There, you can enter your serial number and download the software for free.

Step 2: Install UPSilon 2000 Software
After downloading the software, you need to install it on your computer. To do that, follow these steps:

Run the setup file that you downloaded and follow the instructions on the screen.
Select the language and the destination folder for the installation.

Choose the type of communication port that you will use to connect your UPS to your computer: serial or USB.

Connect your UPS to your computer using the appropriate cable.

Restart your computer to complete the installation.

Step 3: Configure and Use UPSilon 2000 Software
Once you have installed UPSilon 2000 software, you can launch it from the Start menu or the desktop shortcut. The software will automatically detect your UPS and display its status and information on the main window. You can also access various settings and functions from the menu bar, such as:

UPS: Here you can view and modify the parameters of your UPS, such as battery capacity, output voltage, alarm settings, etc.
Event: Here you can view and manage the events and logs of your UPS, such as power failures, low battery, overload, etc.
Action: Here you can set up the actions that the software will perform when certain events occur, such as shutdown, restart, hibernate, etc.
Option: Here you can customize the preferences and options of the software, such as language, password, sound, etc.
Help: Here you can access the user manual and online support for the software.

By using UPSilon 2000 software, you can monitor and control your UPS easily and effectively. You can also ensure that your data and equipment are safe from power interruptions. We hope this article has helped you to download and install UPSilon 2000 software for your UPS. If you have any questions or feedback, please feel free to contact us.

Step 4: Explore the Features of UPSilon 2000 Software
UPSilon 2000 software is not only a monitoring tool, but also a powerful management software for your UPS. It offers many features that can help you optimize the performance and efficiency of your UPS, such as:

Remote monitoring: You can monitor and control your UPS from anywhere via network or internet. You can also receive alerts and notifications by email or phone when certain events occur. Data analysis: You can view and export the historical data and statistics of your UPS, such as input/output voltage, frequency, load, temperature, battery capacity, etc. You can also generate graphs and reports to analyze the power quality and usage.

Schedule management: You can set up schedules for your UPS to perform certain actions at specific times or intervals, such as self-test, battery calibration, shutdown, restart, etc. Multi-language support: You can choose from different languages for the software interface and messages, such as English, French, Spanish, German, etc.

Step 5: Update and Upgrade UPSilon 2000 Software
To ensure that your UPSilon 2000 software is always up to date and compatible with your UPS, you should check for updates and upgrades regularly. You can do that by visiting the official website of EnSmart Power at . There you can find the latest version of the software and download it for free. You can also contact EnSmart Power for technical support and assistance if you encounter any problems or issues with the software.

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